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Safeco Insurance

 

 

 

           Homeowners /Renters /Manufactured Home (Mobil)/ Flood Insurance Quote Request

        

 

Please fill out as much information as possible.

If you have any questions regarding this form please contact us.

Homeowners Quote Request Form - (Texas Residents Only!)

(* Indicates a required field)

All information provided will be regarded as strictly confidential, and will be used only to secure an accurate quotation for insurance coverage.

First Named Insured:

Additional Named Insured ( Usually Spouse):

 

*Full Name (as shown on your drivers license):

Full Name (as shown on your drivers license)

*SSN #

*DOB:

SSN #

DOB:

        (ie;999-99-9999)

         (MM/DD/YYYY)

       (ie;999-99-9999)

         (MM/DD/YYYY)

*Business/Industry :

*Occupation

If "Other" Occupation Please Describe

*Highest Level of Education

 

 

Business/Industry : Occupation

If "Other" Occupation Please Describe

Highest Level of Education

Email Address:                                                            (For Our  Agency Staff Use Only)

*Email Address :                (For Our  Agency Staff Use Only )

 

Fax #

 

*Send Quick Quote By : Email Fax Both

 

*Contact Phone Numbers:

        Day :   

 

Evening :   

 

        Cell : 

 

Do you currently have Homeowners Insurance? Yes   No   Need help with this question call 1-800-361-8734 !

*If yes, Name of Current Carrier:  

*Policy #  

*Expiration Date:

* Prior Annual Premium $ * Current Renewal Premium $
If yes, how long have you had Homeowners Insurance with your current insurer?
If no current coverage how long has it been since you had homeowners insurance?

Year you purchased home?   Initial Purchase Amount $  

 

Physical Address:        

 *Address:  

*City:

 *State: Zip:

*County :

Mailing Address:       Same as Mailing Address
 Address:
  

City: 

        State :    Zip: 

County:

Coverage Policy Limits Requested:Need help with this question call 1-800-361-8734 !

*Type of Dwelling To Be Insured :  *Requested Effective Date:
*Deductible: *Wind/Hail Deductible:
*Dwelling Coverage $ *Personal Property Coverage $
*Personal Liability Limit $ *Medical Payments Limit $

*Sewer/Drain Back-Up Limit $

*Sudden Accidental Water Discharge/Leakage Damage Limit $
*Replacement Cost Coverage Dwelling             

Personal Property                                        

 

 

Optional Coverages

Most Commonly Requested

 

 

Glass  Mold Scheduled Jewelry $     Scheduled Silverware $  Special Computer $   Collections: Art/Stamps/Guns/Other $              Increased Adjacent Structures $ Ordinance Of Law                    Unscheduled Home Business Property $    Small Outboard Motor Liability $  

Policy Form  Requested :

 

 *Please Select The Standard Texas Homeowners Coverage Form(s) You Wish Us To Provide A Quote For  : Need help with this question call 1-800-361-8734 !

 HO-A ( Named Perils Policy Forms - typically offers lower rates in exchange for coverage that only pays when a loss caused by a named perils/risk listed in policy occurs ) ** This Policy Form Generally Offers The Lowest Possible Rates In Exchange For More Limited Coverage.

 HO-B ( Broad Policy Forms - typically offers moderate rates in exchange for coverage broader form  with all risk coverage on dwelling and broad form named perils/risks coverage available for personal property  ) *** This Policy Form Is Our Most Often Selected "Top Choice" By Our Customer As It Offers A Great Value  (Benefits VS Cost) .

 HO-C ( All Risk Policy Forms - typically offers higher rates in exchange for the extensive coverage available by providing all perils/risk coverage for losses that occurs which are not specifically excluded perils/risks or otherwise specifically limited within the policy form. ) ** This Policy Form Is Normally Selected By Homeowners With Higher Than Average Valued Homes Who Are Seeking The Most Extensive Homeowners Coverage Available To Protect  Many Of Their Most Valuable Personal Assets " 

 All Of The Above ( I wish to compare all three Standard Texas Homeowners Coverage Forms )

 * Do You Want Us To Also Provide You With A Flood Insurance Quote ? Yes  Need help with this question call 1-800-361-8734 !

 * Do You Want Us To Also Provide You With A Personal Umbrella Liability Policy ? Yes Need help with this question call 1-800-361-8734 !

 Check Here If You Are Requesting Quote For " Renters Personal Property Insurance Policy "? Need help with this question call 1-800-361-8734 !

 

Underwriting Information:

Pre-selected (Default ) answers have been selected by us to aid you in completion of this form;  please make any necessary corrections.

Please review each check box below to assure that each question is correctly answered; then change the checked box to the most appropriately response that applies to your request for a rate quote. Any incorrect information obtained from you may void the quick quote rate you receive. Need help with this question call 1-800-361-8734 !

*Construction: *Roof: *Roof Age: *Square. Footage:
*Year Built: *Stories: *Garage: *# of Car Stalls:
*Occupancy: *Pool: *Fenced Pool : *Trampoline:
*Pets: (Pets) Breed: *Alarms: *Monitored:
*Fire Hydrant   Feet To 0-100 101-500         501-1000 1000+ *Fire Station Miles  Within 5   5 -10  10+ *Within City Limits Yes   No *Primary Residence Yes No
*Foundation *Rental Property Yes No *Community Entrance Gated or Guarded Yes No Sprinkler System Yes No
*Under Construction Yes No *Live Stock Yes No *Strom Shutters Yes No *Mortgagee Yes No
*Owner Occupied Yes No *Maintenance *Air Conditioning Ducts *Farm Home Yes No
*Fire Place Yes N *Wood Burning Stove Yes N *Central Air Conditioning Heating Yes *Dead Bolt Smoke Alarm Extinguishers Yes No

*Any losses incurred in the last 5 years to the insured's home or personal possessions at this or another location? Yes No Need help with this question call 1-800-361-8734 !

If "Yes" Please Provide Details:

*Has property insurance been cancelled, declined or non-renewed in the last 5 years? Yes No Need help with this question call 1-800-361-8734 !

If "Yes" Please indicate reason property insurance was cancelled, declined or non-renewed?

*Is the dwelling you wish to insure unoccupied by an owner or tenant for more than 8 consecutive weeks per year ? Yes No

 

If the home is over 20 years old, please indicate the year updates were completed:

Electrical

Roof

 Plumbing

 Heating

 

Comments/Remarks:

 

Submission of quote request form to Hemphill Insurance Agency does not constitute a binding confirmation of new or revised insurance coverage. 

 To confirm binding or current policy revisions you must receive a written confirmation for any  new or change in coverage from our agency staff.

 

       

 

 

In Today's Texas Homeowner's Insurance Market Many Insurance Companies Offer Policy Forms That Use Endorsements/Amendments Which Modifies Coverages Provided By A Texas Standard HO-A / HO-B / HO-C Policy Form
Compare The Insurance Company Policy Forms Our Agency Offers With A Standard Texas HO- A / HO-B / HO-C Policy Form.

Plans marked with this logo are selected by our agency as 5-StarValue's. These plans offer an excellent combination of plan Benefits, Policy Features, Insurance Company Stability, Premium Ranking and Overall Premium-to-Benefit Value.                                                                       For more information regarding these plans please call our office at 1-800-361-8734.

Specific Agency Recommended Texas Policy Forms Filed With The Texas Department Of Insurance Are Presented In This Comparative Report. This Report Utilizes A Comparative Report Format  Promulgated By The Texas Office Of Public Insurance Counsel. Standard HO-A      (Texas Department         of Insurance    promulgated form) Standard HO-B      (Texas Department       of Insurance    promulgated form ) Standard HO-C      (Texas Department       of Insurance promulgated form) Encompass Indemnity HO-A

With Additional Perils Endorsement

Encompass Indemnity

Deluxe Home Endorsement

Encompass Indemnity

Elite Home Endorsement

Hartford Lloyds HO-A

   With Endorsement       

H-801-0

      Agency Recommended Homeowners of America     HO-A                 (same as          Standard        HO-A)

      Agency Recommended Homeowners of America       HO-B                (same as         Standard      HO-B)

Lincoln General HO-A

With Endorsement

HO-005C

      Agency Recommended Lincoln General         HO-B                    (same as          Standard      HO-B)

      Agency Recommended Metropolitan Lloyds of Texas        HO-B         (same as           Standard      HO-B)

Safeco Lloyds HO-A

With Additional Perils Endorsement

Safeco Insurance Co. of Indiana

CHO-6295

Type of Coverage

REMEMBER, EVEN WITH ENDORSEMENTS/AMENDMENTS, THE HO-A IS A NAMED PERILS POLICY AND DOES NOT COVER ALL PERILS COVERED UNDER THE HO-B OR HO-C “ALL RISK” POLICY FORMS.

Dwelling Named Perils ALL risks ALL risks Named Perils ALL risks ALL risks Named Perils Named Perils ALL risks Named Perils ALL risks ALL risks Named Perils Named Perils
Personal Property Named Perils Named Perils ALL risks Named Perils Named Perils ALL risks Named Perils Named Perils Named Perils Named Perils Named Perils Named Perils Named Perils Named Perils
Water Damage
Sudden and Accidental leaking from plumbing, heating, air conditioning NO YES YES YES does not cover leaks that are below ground or within or below the foundation. YES does not cover leaks that are below ground or within or below the foundation.

Limited foundation coverage is offered by the policy (See Damage to Foundation/Slab on this chart)
YES does not cover leaks that are below ground or within or below the foundation.

Limited foundation coverage is offered by the policy (See Damage to Foundation/Slab on this chart)
YES does not cover leaks that are below ground or within or below the foundation. NO YES YES does not cover leaks that are below ground or within or below the foundation. YES YES YES limited to $10,000 coverage with higher amounts available by endorsement. Does not cover leaks that are below ground or within or below the foundation. YES tear out and replacement to access a leak within or below the foundation is NOT covered
Continuous or Repeated leakage from plumbing, heating, air conditioning NO YES YES NO YES YES NO NO YES NO YES YES NO NO
Backup of sewers/drains NO YES YES NO but coverage is available by endorsement NO but of coverage is available by endorsement YES NO NO YES NO but coverage is available by endorsement YES YES NO YES if backup is from a source on the residence premises
Freezing of plumbing or heating system NO YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied NO YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied YES YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied YES certain precautions must be taken by insured if property is unoccupied
Flood/Surface water NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO Flood Insurance can be obtained through FEMA and the National Flood Insurance Program (NFIP). Their website is http://www.fema.gov/nfip NO
Mold
Mold, Fungi or Other Microbes LIMITED to ensuing mold damage resulting from sudden and accidental water damage caused by the covered perils named in the policy.

Sudden and accidental includes a physical loss that is hidden or concealed for a period of time until it is detected. Any hidden or concealed damage must be reported within 30 days of its detection.
 

YES Only if the mold is on property physically damaged by sudden and accidental water or steam. This includes hidden and concealed damage that is reported within 30 days of detection.
 
YES Only if the mold is on property physically damaged by sudden and accidental water or steam. This includes hidden and concealed damage that is reported within 30 days of detection.
 
LIMITED to damage resulting from covered perils named in the policy. YES limited to the dollar amount shown on the declaration page

PLEASE NOTE: This coverage applies ONLY in the event that that mold is caused by the following perils:
1. Aircraft and vehicles
2. sudden & accidental tearing apart of a team or hot water heating or storage system
3.Fall of Tree or Limbs
4.Objects Falling form Weight of Ice
5. Collapse
6. Breakage of Glass
7. Sudden & Accidental Discharge or Overflow of Water from a plumbing, heating, air conditioner or household appliance
8. Freezing

YES limited to the dollar amount shown on the declaration page

PLEASE NOTE: This coverage applies ONLY in the event that that mold is caused by the following perils:
1. Aircraft and vehicles
2. sudden & accidental tearing apart of a team or hot water heating or storage system
3.Fall of Tree or Limbs
4.Objects Falling form Weight of Ice
5. Collapse
6. Breakage of Glass
7. Sudden & Accidental Discharge or Overflow of Water from a plumbing, heating, air conditioner or household appliance
8. Freezing

LIMITED to $5000 for damage resulting from the following covered perils:
3. windstorm, hurricane, and hail
5. Aircraft and vehicles
6. vandalism and malicious mischief
7. riot and civil commotion
8. theft
9. sudden and accidental tearing apart of steam or hot water heating or storage systems,
10. vehicles,
11. falling objects,
12. collapse,
13. glass breakage,
14. sudden and discharge of water,
15. freezing
LIMITED to damage resulting from covered perils named in the policy. YES Only if the mold is on property physically damaged by sudden and accidental water or steam. This includes hidden and concealed damage that is reported within 30 days of detection.
 
LIMITED to damage resulting from covered perils named in the policy. YES Only if the mold is on property physically damaged by sudden and accidental water or steam. This includes hidden and concealed damage that is reported within 30 days of detection.
 
YES Only if the mold is on property physically damaged by sudden and accidental water or steam. This includes hidden and concealed damage that is reported within 30 days of detection.
 
LIMITED to damage resulting from covered perils named in the policy. YES limited to the amount show on the declarations page
Cost of Testing, Remediation, and Living Expenses due to Mold, Fungi or Other Microbes NO but an endorsement must be offered to provide coverage up to the policy limits for these costs.

PLEASE NOTE: This additional mold coverage applies ONLY to those perils named in the base policy:
1. fire and lightening
2. sudden and accidental damage from smoke
3. windstorm, hurricane, and hail
4. Explosion
5. Aircraft and vehicles
6. vandalism and malicious mischief
7. riot and civil commotion
8. theft

NO however, an endorsement must be offered to provide coverage up to the policy limits for these costs.

PLEASE NOTE: While the base policy does not cover the cost of testing, remediation, and living expenses due to mold, fungi or other microbes, it does provide some basic but limited mold coverage (see coverage description under Mold, Fungi or Other Microbes for further explanation)

NO but an endorsement must be offered to provide coverage up to the policy limits for these costs. YES coverage up to the policy limits for those perils named in the base policy:
1. fire and lightening
2. sudden and accidental damage from smoke
3. windstorm, hurricane, and hail
4. Explosion
5. Aircraft and vehicles
6. vandalism and malicious mischief
7. riot and civil commotion
8. theft.
Coverage limited to $5,000 for any additional perils
YES Included in the limit found of declarations page (SEE "Mold, Fungi or Other Microbes" coverage above) YES Included in the limit found of declarations page (SEE "Mold, Fungi or Other Microbes" coverage above) YES included in the $5,000 cap NO but an endorsement must be offered to provide coverage up to the policy limits for these costs.

PLEASE NOTE: This additional mold coverage applies ONLY to those perils named in the base policy:
1. fire and lightening
2. sudden and accidental damage from smoke
3. windstorm, hurricane, and hail
4. Explosion
5. Aircraft and vehicles
6. vandalism and malicious mischief
7. riot and civil commotion
8. theft

NO endorsement must be offered to provide coverage up to the policy limits for these costs.

PLEASE NOTE: While the base policy does not cover the cost of testing, remediation, and living expenses due to mold, fungi or other microbes, it does provide some basic but limited mold coverage (see coverage description under Mold, Fungi or Other Microbes for further explanation)

YES coverage up to the policy limits for those perils named in the base policy:
1. fire and lightening
2. sudden and accidental damage from smoke
3. windstorm, hurricane, and hail
4. Explosion
5. Aircraft and vehicles
6. vandalism and malicious mischief
7. riot and civil commotion
8. theft.
Coverage limited to $5,000 for any additional perils
NO however, an endorsement must be offered to provide coverage up to the policy limits for these costs.

PLEASE NOTE: While the base policy does not cover the cost of testing, remediation, and living expenses due to mold, fungi or other microbes, it does provide some basic but limited mold coverage (see coverage description under Mold, Fungi or Other Microbes for further explanation)

NO endorsement must be offered to provide coverage up to the policy limits for these costs.

PLEASE NOTE: While the base policy does not cover the cost of testing, remediation, and living expenses due to mold, fungi or other microbes, it does provide some basic but limited mold coverage (see coverage description under Mold, Fungi or Other Microbes for further explanation)

YES coverage up to the policy limits for those perils named in the base policy:
1. fire and lightening
2. sudden and accidental damage from smoke
3. windstorm, hurricane, and hail
4. Explosion
5. Aircraft and vehicles
6. vandalism and malicious mischief
7. riot and civil commotion
8. theft.
Coverage limited to $10,000 for any additional perils
YES coverage is included in limit shown on the declarations page SEE "Mold, Fungi or Other Microbes" coverage above
Other Perils Covered
Damage to Foundation/Slab NO YES If damage results from a covered water leak YES If damage results from a covered water leak NO YES If damage results from a "Sudden & Accidental" water loss, the policy covers up to $7500 to tear out and replace any part of the dwelling to access the leak as well as any damage to the dwelling or personal property. YES If damage results from a "Sudden & Accidental" water loss, the policy covers up to $7500 to tear out and replace any part of the dwelling to access the leak as well as any damage to the dwelling or personal property. NO NO YES If damage results from a covered water leak NO YES If damage results from a covered water leak YES If damage results from a covered water leak NO NO
Falling Objects, including Trees NO YES YES YES trees and limbs only YES YES YES NO YES YES trees and limbs only YES YES YES only covers damage from falling trees or limbs YES
Weight of Ice, Snow and Sleet NO YES YES YES damage from objects falling due to weight of ice snow or sleet YES YES NO NO YES YES damage from objects falling due to weight of ice snow or sleet YES YES YES YES
Collapse NO YES unless caused by earth movement YES unless caused by earth movement YES unless caused by earth movement YES unless caused by earth movement YES unless caused by earth movement YES unless caused by earth movement NO YES unless caused by earth movement YES unless caused by earth movement YES unless caused by earth movement YES unless caused by earth movement YES if the collapse is caused by the perils listed under this coverage - earth movement is not covered YES if caused by the following perils:
1) hidden decay
2)hidden insect & vermin damage
3) weight of contents, equipment, animals, or people
4) weight of ice, snow, sleet and remain that collects of the roof
5) use of defective materials in construction, remodeling, or renovation that happens during the course of construction, remodeling, or renovation
 
Damage by Animals NO YES unless owned or kept by insured or occupant YES unless owned or kept by insured or occupant NO YES unless owned or kept by insured or occupant YES unless owned or kept by insured or occupant NO NO YES unless owned or kept by insured or occupant NO YES unless owned or kept by insured or occupant YES unless owned or kept by insured or occupant NO n/a
Glass Breakage -Dwelling applies to glass that is part of the building NO YES YES YES YES YES YES NO YES YES YES YES YES YES
Damage by Vehicles YES unless vehicle is owned or operated by occupant YES YES YES vehicle must make actual contact with covered property YES unless vehicle is owned or operated by occupant YES unless vehicle is owned or operated by occupant YES vehicle must make actual contact with covered property YES unless vehicle is owned or operated by occupant YES YES vehicle must make actual contact with covered property YES YES YES vehicle must make actual physical contact with covered property YES only vehicles owned or operated by occupant. The vehicle must make actual physical contact with covered property
Damage resulting from Deterioration NO YES Damage resulting from deterioration is covered. Damage consisting of deterioration is not covered YES Damage resulting from deterioration is covered. Damage consisting of deterioration is not covered NO NO NO NO NO YES Damage resulting from deterioration is covered. Damage consisting of deterioration is not covered NO YES Damage resulting from deterioration is covered. Damage consisting of deterioration is not covered YES Damage resulting from deterioration is covered. Damage consisting of deterioration is not covered NO NO
Damage resulting from Construction Defects NO YES Damage resulting from construction defect is covered. Damage consisting of the construction defect is not covered YES Damage resulting from construction defect is covered. Damage consisting of the construction defect is not covered NO NO NO NO NO YES Damage resulting from construction defect is covered. Damage consisting of the construction defect is not covered NO YES Damage resulting from construction defect is covered. Damage consisting of the construction defect is not covered YES Damage resulting from construction defect is covered. Damage consisting of the construction defect is not covered NO NO
Additional Living Expenses (ALE) for perils other than mold 10% of the dwelling limit 20% of the dwelling limit of liability 20% of the dwelling limit of liability 20% of the dwelling limit 20% of the dwelling limit of liability 20% of the dwelling limit of liability 20% of the limit of liability 10% of the dwelling limit 20% of the dwelling limit of liability 20% of the dwelling limit 20% of the dwelling limit of liability 20% of the dwelling limit of liability 10% of the dwelling limit 20% of the dwelling limit of liability or twelve months
Claims Settlement
Dwelling Actual Cash Value Replacement Cost Replacement Cost Actual Cash Value replacement cost available by endorsement with or without replacement cost coverage for the roof Replacement Cost Replacement Cost Actual Cash Value replacement cost can be added by endorsement with actual cash value for the roof Actual Cash Value Replacement Cost Actual Cash Value replacement cost available by endorsement with or without replacement cost coverage for the roof Replacement Cost Replacement Cost Replacement Cost Replacement Cost
Personal Property Actual Cash Value Actual Cash Value Replacement cost can be added by endorsement Actual Cash Value Replacement cost can be added by endorsement Actual Cash Value replacement cost can be added by endorsement Replacement Cost Replacement Cost Actual Cash Value replacement cost can be added by endorsement Actual Cash Value Actual Cash Value Replacement cost can be added by endorsement Actual Cash Value replacement cost available by endorsement with or without replacement cost coverage for the roof Actual Cash Value Replacement cost can be added by endorsement Actual Cash Value Replacement cost can be added by endorsement Replacement Cost Actual Cash Value replacement cost can be added by endorsement

 

Homeowners Insurance

 

(July 2007)

Homeowners insurance protects you from financial losses caused by storms, fire, theft, and other events outlined in your policy. It is important to know what’s in your policy. Make sure you read your policy carefully and understand your specific coverages.

It’s also important to know your rights. Texas has a Consumer Bill of Rights for homeowners and renters insurance. Your company must send the Bill of Rights with your policy or renewal. Don’t wait until you have a claim to review your policy and to know your rights.

Texas Homeowners Policies

You can buy a dwelling policy that covers only the structure of your house. However, most homeowners buy policies that combine five different coverages in a single policy:

Dwelling - pays for damage or destruction to your house and any unattached structures and buildings, such as fences, detached garages, and storage sheds.

Personal property - pays for theft, damage, or destruction of the contents of your house, including furniture, clothing, and appliances

Liability - protects you against financial loss if you are sued and found legally responsible for someone else’s injury or property damage. A homeowners policy automatically provides $25,000 in coverage. You can buy up to $1 million in coverage for an extra premium.

Medical payments - pays medical bills for people hurt on your property. It also pays for some injuries that happen away from your home, such as your dog biting someone. A basic homeowners policy pays $500 in medical bills. You can pay extra and get up to $5,000 in medical payments coverage.

Loss of use - pays additional living expenses if your home is too damaged to live in during repairs. Most policies pay 10 to 20 percent of the amount of your dwelling coverage.

Types of Policies

Insurance companies may sell several types of policies in Texas, each with a different level of coverage. Three of the policy forms available for sale in Texas – the HO-A, HO-B, and HO-C – are standardized. This means the policy language and coverages provided by these policies are the same, regardless of the company writing the policy. Although an HO-B policy written by one company will be exactly the same as an HO-B policy written by another company, the two companies may charge different rates.

Companies may offer alternative policy forms, if approved in advance by the Commissioner of Insurance. These policies are not standardized and usually provide varying coverages. Read your policy carefully to know exactly what coverages are included.

Some companies may sell more than one policy form but may offer only one form to customers. If a company offers you a policy with less coverage than you’d like, ask if other policy forms are available. You also may be able to add additional coverage by buying endorsements to your base policy.
Following is a brief description of the types of policies sold in Texas:

bulletHO-A policies provide extremely limited actual cash value coverage of your home and its contents. Only the types of damage specifically listed in the policy are covered. The HO-A is a standardized Texas policy.
bulletHO-A amended policies provide more extensive coverage than the base HO-A policy but less coverage than an HO-B. HO-A amended policies are not standardized. Coverage provided by these policies may differ by company.
bulletHO-B policies provide replacement cost coverage for most types of damage, except those specifically excluded in the policy. The HO-B is a standardized Texas policy.
bulletHO-C policies provide the most extensive coverage, but they are more expensive than other types of policies. The HO-C is a standardized Texas policy.

Approved alternative policies offer varying levels of coverage. Companies can sell alternative policies only if the policy form is approved in advance by the Commissioner of Insurance. These policies are not standardized. Coverage may differ considerably from one company to another and from the coverage provided in the standardized Texas homeowners policies.

Generally, HO-B policies provide the most coverage for the price, but some companies do not offer the HO-B policy. For a side-by-side comparison of the coverages provided by the policy forms approved for sale in Texas, visit the website of the Office of Public Insurance Counsel (OPIC)

www.opic.state.tx.us

What Homeowners Policies Do and Don’t Cover

Most Policies Cover Losses Caused by Most Policies Do Not Cover Losses Caused by
Fire and lightning Flooding
Aircraft and vehicles Earthquakes
Vandalism and malicious mischief Termites
Theft Insects, rats, or mice
Explosion Freezing pipes while your house is unoccupied (unless you turned off the water or heated the building)
Riot and civil commotion Wind or hail damage to trees and shrubs
Smoke Losses if your house is vacant for 60 days or more
Windstorm, hurricane, and hail Wear and tear or maintenance
Sudden and accidental water damage Water damage resulting from continuous and repeated seepage

Companies may exclude coverage for certain losses. For example, if you live on the Gulf Coast, you might receive an endorsement that excludes coverage for wind and hail damage. In areas with a history of hail storms, some companies provide only actual cash value coverage instead of full replacement cost for roofs. Actual cash value pays for damage minus depreciation on the roof, depending on its age and condition.

Most policies will not cover mold remediation beyond that necessary to repair or replace property damaged caused by a water loss otherwise covered by the policy. The HO-A policy doesn’t cover mold remediation or damage caused by water leaks, but some companies offer an endorsement that covers sudden and accidental water leaks. Some, but not all, of the other approved policy forms also cover sudden and accidental water leaks. Read your policy or ask your agent whether your policy covers water leaks and mold remediation.

Insurance companies are required to offer you mold remediation coverage. Depending on the company, this coverage will be offered in dollar or percentage increments up to 100 percent of your policy’s limits. If you have questions or concerns about how a mold claim is being handled, or if you need information about how to minimize mold losses, ask your insurance company for a set of guidelines regarding mold claims. Also read TDI’s Handling Water-Damage and Mold Claims publication.

Other Residential Policies

bulletRenters: A landlord’s insurance does not cover a renter’s personal property. Renters insurance covers your belongings, provides liability protection, and pays additional living expenses if a fire or other disaster forces you to move temporarily from your rented home.
bulletCondominiums: Condominium insurance matches the benefits of renters insurance, and also covers damage to improvements, additions, and alterations to the condominium unit.
bulletTownhouses: Townhouses may be insured by either an individual homeowners policy or an association master policy. If a townhouse is owner-occupied and the townhouse association does not have a master policy on the building, you can purchase a homeowners policy on your individual unit. If the association has a master policy, you should get a Texas tenant homeowners policy to insure your personal property.
bulletMobile homes: Mobile homes without wheels and resting on blocks or a permanent foundation qualify for a homeowners policy. However, most mobile homes are insured by a mobilowners policy. A mobilowners policy is actually an auto policy that covers mobile homes used as residences. Mobilowners policies offer extremely limited coverage.
bulletFarm and ranch owners: Farm and ranch owners policies insure homes outside city limits on land used for farming and raising livestock. You can pay extra and get coverage for certain farm equipment and outbuildings.

 

Maintain Adequate Coverage

Buy enough coverage to avoid a major financial loss if your home is severely damaged or destroyed. This means keeping a realistic dollar amount of coverage on your house.

Replacement Cost Coverage of Your House

The standardized HO-B and HO-C policies provide replacement cost coverage for your house, up to your policy’s dollar limits. Replacement cost is what you would pay to rebuild or repair your home, based on current construction costs. Replacement cost is different from market value and does not include the value of your land. If you are not sure of the amount it would cost to rebuild your home, your company or agent usually has construction cost tables to help you determine the cost.

To receive full payment (minus your deductible) for a partial loss, such as a hail-damaged roof, you must insure your house for at least 80 percent of its replacement cost. If you insure your house for less than 80 percent of the full replacement cost, the insurance company will pay only part of the expense of a partial loss.

Unless you buy an endorsement increasing your coverage, HO-A policies only provide actual cash value coverage. Actual cash value is the replacement cost of your property minus depreciation. If your home is destroyed and you only have actual cash value coverage, you may not be able to completely rebuild.

If you have an HO-A amended policy or an approved alternative policy, read your policy carefully to know whether it offers replacement cost coverage or actual cash value coverage.

Your Policy’s Dollar Limits are Important

If you insure your house for $100,000, that’s the most you will get if it’s destroyed, even if it would cost more to replace. The Declarations Page on the front of your policy shows how much coverage you have. Talk with your agent or company representative if you have any questions about your insurance limits. If a fire destroys your home, Texas law requires the insurance company to pay the full amount of the policy, even if this amount is more than the replacement cost.

Don't wait until you have a claim to learn your policy’s limit.

Coverage for Your Personal Property

HO-B policies automatically cover household contents – furniture, clothes, appliances, etc. – up to 40 percent of the amount of your dwelling coverage. This means if your house is insured for $100,000, its contents are insured for up to $40,000. You can get more coverage by paying a higher premium.

Personal property coverage pays only the actual cash value of damaged, stolen, or destroyed household goods unless you buy replacement cost coverage. Actual cash value is an item’s replacement cost, minus depreciation.

Replacement cost coverage offers you more protection than actual cash value coverage. If a burglar steals your six-year-old television set, for example, and you only have actual cash value coverage, you get only what you would expect to pay for a six-year-old television set. With replacement cost coverage, the insurance company pays to replace your TV with a new set similar to the stolen one.

Companies generally want you to prove that you replaced an item before they’ll pay your claim in full.. However, if you have an HO-B policy, the company must advance you the first $1,500, plus the depreciated value of any other damaged property, without requiring proof of replacement. After that, the company must pay you within five business days after receiving proof you replaced, restored, or repaired the property. A company can offer to replace the items instead of paying cash, but the choice is yours.

Take Inventory of Your Property

Many people learn after a fire or storm that they didn’t have enough personal property coverage. Making an inventory will help you decide how much insurance you need. It will also simplify claims.

Your inventory should list each item, its purchase date, value, and serial number. Photograph or videotape each room, including closets, open drawers, storage buildings, and garage. Keep the inventory and receipts for major items in a fireproof place or another location.

Homeowners insurance on certain personal items like jewelry and furs is limited. You may be able to buy more coverage for an extra premium.

Other Types of Insurance You Might Need

Flood Insurance

Texas ranks near the top of the nation in weather-related property damage each year. A large portion of this damage is caused by flooding.

Homeowners policies do not cover flood damage. To protect yourself from losses caused by most flooding, you can purchase a separate flood insurance policy from the National Flood Insurance Program (NFIP) administered by the Federal Emergency Management Agency. Local insurance agents sell NFIP flood policies and can tell you about the program in your area. For more information, call NFIP

www.floodsmart.gov
1-800-427-4661

If a lender determines that a property is in a special flood hazard area, the borrower is required to purchase flood insurance. A special flood hazard area has a 1 percent chance of being inundated by flood.

Hurricanes and Windstorm Insurance

The Texas Windstorm Insurance Association (TWIA) is the state’s insurer of last resort for wind and hail coverage in the 14 coastal counties and parts of Harris County on Galveston Bay. TWIA provides wind and hail coverage when insurance companies exclude it from homeowners and other property policies sold to coastal residents. You can buy TWIA coverage through local insurance agents if you need it.

When a hurricane enters the Gulf of Mexico (80 degrees longitude and 20 degrees latitude), you can no longer change or purchase new windstorm coverage.

If you plan to build, add to, or renovate a home or other structure and want TWIA coverage, you or your builder should request an inspection by a TDI windstorm inspector or a Texas licensed professional engineer appointed by TDI. Your agent can tell you how to get an inspection. For more information about windstorm coverage, contact TWIA

www.twia.org
1-800-788-8247

Earthquake Insurance

If you are concerned about earthquakes, you can get coverage with a separate policy. The cost is relatively low because earthquakes are rare in Texas.

Extra Coverage (Endorsements)

You might want more coverage than your policy provides for certain items. For an extra premium, you may be able to buy endorsements that expand or increase the coverage on these items. Some of the most common endorsements expand or increase coverage for jewelry, fine arts, camera equipment, coin or stamp collections, computer equipment, and radio and television satellite dishes and antennas.

Personal Umbrella Liability Insurance

If you have assets to protect and want more liability coverage than a homeowners policy provides, you can buy a separate umbrella policy. Because policies vary, make sure the agent or company fully explains the coverage.

 

Shopping for Homeowners Insurance

Rates vary widely among companies, so it pays to shop around. Following are some useful tips to help you find the best deal for your money:

bulletDecide before shopping the specific coverages and coverage amounts you need.
bulletChoose the highest deductible you can afford. Your deductible is the amount you must pay yourself before the insurance company will pay. Higher deductibles will lower your premium, but remember that you’ll have to pay more out of your own pocket if you have a claim.
bulletBecause rates vary, ask several companies and agents for price quotes. When comparing rates, make sure they are for the same coverages. TDI publishes a homeowners rate guide that can help you shop. The rate guide lists companies and their annual premiums for policies with $100,000 coverage on the house, $40,000 on its contents, and a 1 percent ($1,000) deductible.
bulletAsk your agent whether you qualify for discounts.
bulletWhen getting a price quote or applying for insurance, answer questions truthfully. Wrong information could cause you to get an incorrect price quote or could lead to a denial or cancellation of coverage.
bulletConsider factors other than price, including a company’s financial rating, complaint index, and license status. The financial rating indicates a company’s financial strength and stability, and the complaint index is an indication of its customer service record. Buy only from licensed companies and agents. It is against the law to sell insurance without a license in Texas.
bulletLearn more about a company, including its licenses status, complaint history, and financial rating from an independent rating organization by a calling TDI’s Consumer Help Line or by visiting the TDI website

www.tdi.state.tx.us
1-800-252-3439
463-6515
in Austin

Understanding Rates

Texas law requires rates for insurance offered in Texas to be reasonable, adequate, not excessive to the risks for which they apply, and not unfairly discriminatory.

All homeowners companies must file their rates for prior approval with TDI. The rate-filing process is complex, but in general, TDI reviews each company’s filed rates and underwriting guidelines and determines whether the rates and guidelines are appropriate. Companies may appeal adverse rate decisions in an administrative hearing and then in district court. If a company appeals a TDI rate decision, it may implement its filed rates pending the outcome of the appeal. If the appeal determines that the rates were indeed excessive, the company will be ordered to pay refunds, plus interest, to the policyholders it overcharged.

Residential property rates utilize a system called “file and use.” Under this system, companies file their rates with TDI, but they do not need prior approval to implement new rates. If TDI determines that a company’s rates are excessive, the company can be ordered to pay refunds to the policyholders it overcharged. Companies can appeal adverse rate decisions.

A company can change your individual premium only at your policy renewal time.

Factors that Affect Your Premium

Companies may use a number of criteria to establish your individual premium. These include:

bulletAge and condition of your home. Older homes and homes in poor condition are generally more expensive to insure. Companies may refuse to insure homes in poor condition, but they can’t deny coverage solely because of a home’s age or value.
bulletYour home’s replacement cost. Since your policy will pay to rebuild your home if it is destroyed by a covered loss, premiums are more expensive for homes with a high replacement cost.
bulletConstruction materials used in your home. Homes built primarily of brick are less expensive to insure than frame homes.
bulletWhere you live. Premiums will likely be higher for homes in areas with a high frequency of storms, such as tornados or hailstorms, or with a high incidence of theft.
bulletAvailability of local fire protection. Homes with access to good fire protection services get better rates. If you live in an area with limited fire protection, your rates will be higher.
bulletYour claims history. Companies will charge more if you’ve filed claims in the past. Before filing a claim, it’s a good idea to ask your agent or the company’s underwriting department how it will affect your premium at renewal time. For less expensive losses, it may be cheaper in the long run to pay for repairs yourself rather than file a claim. This is especially true for repairs that wouldn’t cost much more than the amount of your deductible.
bulletYour credit score. Companies may consider your credit score when deciding whether to sell you a policy and what to charge you. However, a company cannot refuse to sell you a policy or cancel or nonrenew your policy solely on the basis of your credit. Companies that use credit scoring must file their models with TDI.

Companies must file their underwriting guidelines with TDI and update them each time they make a change.

Discounts

Discounts can help you save money on your insurance. Companies may offer premium discounts if you take steps to reduce the chances of a loss. Each company sets the amount of the discounts if offers to its policyholders. Some of the more common discounts are listed below:

bulletImpact-resistant roofs
bulletNoncombustible roofs
bulletBurglar, fire, and smoke alarm systems
bulletAutomatic sprinkler systems
bulletFire extinguishers
bulletHome security devices
bulletAge of house (companies set own standards)
bulletPremises in good condition (companies set own standards)
bulletHouse insured to full replacement cost
bulletGood claims experience for three consecutive years
bulletMarking personal property with an identifying number (inspection required)
bulletOther policies with same company or group
bulletSenior citizens discount

 

Having Trouble Insuring Your Home?

If you are having difficulty finding a homeowners policy, it may be helpful to take steps to reduce your chances for a loss. Here are some things you can do:

Remove Potential Risks

You can make your home more insurable by changing things that insurance companies and agents interpret as signs of potential risk. Look around your home for problems that could cause damage or injury, such as a heavy tree limb hanging over your roof, loose porch railings, or cracks in your walkways.

Watch Out for Crime

Since theft is a common cause of homeowners claims, some insurers may not be willing to insure homes that seem vulnerable to crime. While you cannot stop crime by yourself, you can take a few steps to make yourself less vulnerable. These precautions could also lower your insurance premiums.

bulletCall the crime prevention officers of your local police force. They can inspect your home and give you specific advice on protecting it.
bulletInstall dead bolts or other security devices on doors and windows.
bulletWork with your neighbors to start a Neighborhood Watch Program. Your local police department has helpful information.
bulletInstall a burglar alarm that alerts the police or a security company.
bulletKeep trees and shrubs trimmed, especially around windows and entryways. Overgrown shrubbery can provide hiding places for would-be burglars. Avoid parking cars on the street. Cars parked on the street are tempting targets for thieves and vandals and, like overgrown shrubs, can provide handy hiding places.
bulletKeep the area around your home well-lit.
bulletPermanently mark personal property with an identifying number to aid in identification if stolen items are recovered.

Maintain Your House and Yard

Your home’s appearance is important when you’re looking for insurance. Since companies want to avoid losses from injuries or accidents, agents look for signs of poor maintenance. Agents might assume that a cluttered yard and faded paint suggest an unsafe home. The outside of your home will be inspected when you apply for insurance, often when you are not at home. Insurance companies have the right to cancel a policy within the first 60 days, and some may reject new customers because an inspection revealed a home in need of repair.

bulletFix any obvious signs of damage, such as rotting boards, sagging screens, or a loose front door.
bulletRemove anything from your property that could easily cause an accident.
bulletReplace a damaged or badly worn roof. Water stains on a ceiling tell an agent inspecting the inside of your home that you might have a future claim for water-damaged property.
bulletKeep your yard clean and trim.
bulletIf your paint is peeling or faded, consider repainting.

Other Options for Insuring Your Home

Texans having trouble finding homeowners insurance from licensed companies may have other options for coverage. The following programs may be able to help:

Helpinsure.com

Helpinsure.com is a free and secure service to help Texans shop online for homeowners insurance. When you sign up to participate in Helpinsure.com, agents and companies writing homeowners insurance in Texas will view your information and may contact you to discuss your insurance needs. In addition, you can find lists of companies writing new homeowners insurance in Texas and agents in your area. The Helpinsure.com website also has a Learning Center with useful information for homeowners shopping for coverage. For more information or to sign up, visit the Helpinsure.com website or call the toll-free number

www.helpinsure.com
1-866-695-6873

Texas FAIR Plan Association

The Texas FAIR Plan Association provides the standard Texas HO-A homeowners insurance policy form to qualified consumers. To be eligible for coverage, a consumer must have been denied insurance by at least two licensed insurance companies writing residential property insurance in Texas and may not have received a valid offer of comparable insurance from a company licensed in Texas. For more information, call TDI or contact the Texas FAIR Plan Association

www.texasfairplan.org
1-800-979-6440

If you’re still unable to find insurance, your last resort might be to obtain insurance from a surplus lines carrier. Surplus lines carriers are out-of-state companies not licensed in Texas, but legally eligible to sell insurance on risks that licensed companies won’t cover. Surplus lines carriers generally charge more than licensed companies and offer less coverage. Surplus lines carriers are not members of a guaranty association. This means that your claims might go unpaid if the surplus lines carrier becomes unable to pay its claims.

Before you buy from a surplus lines carrier, make sure there are no other options. Agents must make a “diligent effort” to find coverage with a licensed company before offering you a surplus lines policy. Ask which licensed companies turned you down, and why. Companies must justify rejections.

 

Losing Your Insurance

Knowing your rights can help if you are rejected for homeowners insurance or lose your coverage. If you request it, a company must explain in writing its reason for declining, canceling, or not renewing your policy. Texas law prohibits companies from denying, canceling, or refusing to renew a policy solely on the basis of your credit. You may file a complaint with TDI if you believe a company improperly denied you insurance.

CLUE®

Many companies use the Comprehensive Loss Underwriting Exchange (CLUE) to review an applicant’s claims history. CLUE lists the property insurance claims history of houses – regardless of ownership – and individuals for the preceding three years.

Federal law gives you the right to challenge wrong information. If an insurance company based part of its decision to deny you coverage on a CLUE report, you can get a free copy of the report by calling the ChoicePoint Consumer Center or visiting its website

www.choicetrust.com
1-800-456-6004

Before calling, get the CLUE reference number from the company’s denial letter or from the company. Using the reference number will speed the process by making sure you are requesting the right report.

CLUE is a registered trademark of Equifax Inc.

Cancellation and Nonrenewal

Cancellation means either you or the insurance company stops coverage before your policy’s normal expiration date.  If either you or the company cancels your policy, the company must refund any premiums paid in advance that did not buy coverage. This amount is called the “unearned premium.” For example, if you paid an annual premium of $600 and you cancel your policy after one month, the company owes you $550 in unearned premium.

Nonrenewal means a company refuses to renew your policy when it expires. A company must give you written notice at least 30 days before your policy’s expiration date. If the company does not notify you in writing in the required time, it must renew the policy at your request.

Note: A company cannot nonrenew or raise your premium because of a claim you filed that was not paid or was not payable under your policy.

Cancellation and Nonrenewal Summary for Residential Policies

Cancellation

Notice Required from Company: 10 days (30 days’ notice is required if the policy is canceled within the first 60 days)

A company may cancel your policy within the first 60 days only if it identifies an undisclosed additional risk of loss that is not the subject of a prior claim.

A company may not cancel your policy after 60 days, except for fraud, increased risk, or nonpayment of premium.

Nonrenewal

Notice required from Company: 30 days

A company may nonrenew your policy for deterioration of your property or if you file three or more nonweather-related claims in three years.

Exceptions:

bulletIf the company fails to notify you after a second nonweather-related claim, it cannot refuse to renew your policy because of a third claim.
bulletA company cannot use the first two appliance-related claims to determine the number of nonweather-related claims for the purposes of nonrenewing your policy.
bulletInstead of nonrenewal, the company can charge an added premium called a surcharge. A company can add a surcharge for filing two or more nonweather-related claims in the previous policy year.
bulletA company may require you to make repairs to your home before renewing your policy. Generally, companies will give you six months to a year to make repairs. If the repairs are needed because of a storm or other covered loss, the company must pay for the work (minus your deductible). If the repairs are required because of deterioration or normal wear and tear – a worn-out roof, for instance – you are responsible for paying for them yourself.

A company may not nonrenew your policy for weather-related claims or for claims that were not paid or not payable under your policy.

Keep in mind that if you move out of your house and it remains vacant for 60 days or longer, most policies automatically suspend coverage for damages. The policy’s liability coverages will continue, however. The vacancy also could cause the company to refuse to renew the policy when it expires.

Your Rights Against Unfair Discrimination

An insurance company cannot deny, refuse to renew, limit, or charge more for coverage because of your race, color, religion, or national origin.

A company also cannot deny, refuse to renew, limit, or charge more for coverage because of your age, gender, marital status, geographic location, disability or partial disability, unless the refusal, limitation, or higher rate is “based on sound underwriting or actuarial principles.” Sound underwriting or actuarial principles means the company would have to show valid statistical evidence that your home presents a greater risk for a loss than other homes it is willing to insure.

A company cannot unfairly discriminate between individuals of the same rate class and with essentially the same risk in its rates, policy terms, and benefits, or in any other manner unless the refusal, limitation, or higher rate is “based on sound actuarial principles.

In addition, a company cannot refuse to insure a home based solely on its age or low value. Companies can offer discounts for newer homes and require updates to the wiring, plumbing, and heating systems before agreeing to insure an older home.

 

If You Have a Claim

If you have a claim, the company must start investigating your claim within 15 days after receiving written notice. However, the company may ask you for more information. Once you send the information, the company has 15 business days to accept or reject your claim. If the company agrees to pay, it must do so within five business days. If the company rejects your claim, it must explain its reasons in writing.

Exceptions:

bulletA company that needs more time can take 45 days to make a decision if it sends you a notice explaining the delay.
bulletA company that suspects arson has 30 days after receiving the required paperwork to either accept or reject a claim.
bulletTDI can give companies an extra 15 days after a major natural disaster.
bulletSurplus lines carriers have 20 days to pay your claim after agreeing to do so.

A company that takes too long to pay is liable for your reasonable attorney fees plus damages equal to 18 percent of your claim if you sue and win. In an insurance claim lawsuit, the insurance company has the burden of proving it was not obligated to pay.

If you are financing your home, your insurance company may require your lender to sign or approve your claim check. When this happens, the lender must act within 10 business days after receiving the request. Failure to act within this time period could result in a $500 civil penalty. Complaints about lenders failing to process claim payments should be directed to the Texas Attorney General’s Office

www.oag.state.tx.us
1-800-252-8011

Claim Tips

To make the claim process run smoothly and to protect your rights, follow these steps:

bulletKnow your coverage. Your policy’s dollar limits and benefits appear on your policy’s Declarations page. If you need help, ask your agent or company representative.
bulletIf you have a loss, notify your agent or insurance company immediately. Report losses involving theft or crime to the police.
bulletMake a list of your damaged property. If possible, photograph or videotape the damage before making any repairs.
bulletMake only temporary repairs to protect your house and belongings. The insurance company may deny your claim if you make permanent repairs before it inspects the damage. If you are not sure whether a repair is considered permanent, contact the insurance company before beginning repairs. The cost of these repairs and for storing personal belongings is covered by your policy. It is important to make only temporary repairs.
bulletKeep receipts. For personal property claims, you must provide evidence that you bought the replacement items. If you bought materials for temporary repairs, receipts will help you get reimbursed quickly.
bulletTry to be there when the insurance company’s adjuster inspects your home. You may have your contractor or builder with you. Your contractor or builder may discuss estimates or technical specifications with the adjuster or your insurance company.
bulletIf you have to move because of a disaster, make sure your address is visible. Leave a sign with your temporary address, phone number, and the name of your insurance company.

Proof of loss. Within 15 days after you report your loss, the company may request a signed, notarized proof-of-loss form. In most cases, the company will ask you to estimate the replacement cost of the household items you lost and the cost of repairing your home. Contractors, catalogs, and retailers are good sources of current price information.

bulletInclude sales tax in your cost estimates.
bulletAsk whether you should use exact costs, or if you can round numbers to the nearest dollar.
bulletDon’t forget to include small items such as kitchen utensils or clothing accessories.
bulletThe company will use the form to decide the value of your claim, so make your list as complete and as detailed as possible. Include photos and receipts. Be sure to keep copies for your records.

Final estimate. The adjuster will prepare an estimate of the cost to repair or replace your home and any personal belongings. The insurance company’s offer is based on this estimate.

Disputes. If you disagree with the adjuster’s estimate, tell the company why. The company may have overlooked something and may make adjustments. If you still disagree, you can use a process called appraisal.

The appraisal process governs only disputes over the amount to be paid. It is not for settling disputes about coverage or the cause of a loss.

You and the company each hire an appraiser. The two appraisers then choose a third one as umpire. Your appraiser and the company’s appraiser make their own estimates of your loss. If they differ, the umpire makes the final decision, which is binding on both you and the company. You are responsible for the expenses of your appraiser and for half of the umpire’s expenses.

Public insurance adjusters. Public insurance adjusters charge fees to help negotiate claim settlements with insurance companies. If you hire a public adjuster, you may have less money to repair or replace your property.

The public adjuster’s fee may be a flat fee, an hourly rate, or a percentage of the amount paid in the settlement of the claim. The method for calculating the commission must be included in the public adjuster’s contract with you, along with a statement that the adjuster’s commission may not exceed 10 percent of the entire claim. In some instances, a public adjuster is entitled only to reasonable compensation for time and expenses.

Public adjusters may not give legal advice and may not participate, either directly or indirectly, in the reconstruction or repair of your damaged property. They are also prohibited from engaging in any activity that would be a conflict of interest. Should you choose to hire a public adjuster, make sure the public adjuster is licensed by TDI. To learn whether a public adjuster is licensed, call TDI’s Consumer Help Line or use the “Insurer Search” feature on TDI’s website.

Payment. Once the company agrees to pay all or part of your claim, it must do so within five business days. If you don’t get your check within five days, contact your agent or company. If you believe that the company is delaying payment intentionally, contact TDI for help.

Note: Most companies pay homeowners claims with two checks. The first, issued after the adjuster reviews your loss, is for the estimated cost of repairs, minus depreciation and your deductible. The company issues the second check for the balance of your claim after receiving the contractor’s bill for the finished job, as long as the repairs or replacements are completed within 365 days of the date of loss. You may submit a written request for an additional 180 days extension.

Getting Help from TDI

Companies are subject to penalties if they fail to settle claims promptly and fairly. If you believe an insurance company has treated you unfairly, first contact your company and try to resolve the problem. Most companies operating in Texas are required to have a toll-free telephone line to provide customer assistance. The number should be listed in your policy. If you are unable to resolve the problem yourself, contact TDI to file a complaint.

You may file an insurance-related complaint with TDI several ways:

bulletby our website at www.tdi.state.tx.us/consumer/complfrm.html
bulletby e-mail at ConsumerProtection@tdi.state.tx.us
bulletby fax at 512-475-1771
bulletby mail at
Texas Department of Insurance
Consumer Protection
(111-1A)
P.O. Box 149091
Austin, TX 78714-9091

 

For More Information or Assistance

For answers to general insurance questions or for information on filing an insurance-related complaint, visit our website or call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday

www.tdi.state.tx.us
1-800-252-3439
463-6515 in Austin

For printed copies of consumer publications, call the 24-hour Publications Order Line

1-800-599-SHOP (7467)
305-7211 in Austin

Help us prevent insurance fraud. To report suspected fraud, call our toll-free Fraud Hot Line

1-888-327-8818

To report suspected arson or suspicious activity involving fires, call the State Fire Marshal’s 24-hour Arson Hot Line

1-877-4FIRE45 (434-7345)

 

 

Homeowners insurance provides you financial protection in the event that your home is destroyed or damaged due to unforeseen or a catastrophic event. In addition to your home, homeowners insurance also covers your belongings (or personal property) and can reimburse you for medical expenses and liability claims resulting from property damage or personal injury to other people caused by you or members of your family.

There are two basic types of homeowners coverage:

ALL RISK COVERAGE - offers broad protection and covers all perils unless they are specifically excluded by the policy, and

NAMED PERILS COVERAGE - offers narrower protection than an all risk policy and covers only those perils specifically named under the policy. A named perils policy will also contain exclusions to perils named under the policy.

Policies also offer different methods of repairing or replacing your property:

REPLACEMENT COST - pays for all necessary expenses associated with rebuilding, replacing ,or repairing damaged property, up to the policy limits  , and , less any applicable deductible amount. This coverage generally provides customers with the largest amount of financial recovery from a covered loss as an insurance company must repair or replace covered property up the full dollar amount required to provide products or materials of equal workmanship, like kind, and/or quality to up to your policy limits. Even if this means replacing older products with a newer product of equal workmanship , like kind , or quality where repairs to your are property are not possible or prudent; within the insurers judgment. To receive full replacement cost you must actually replace such property per the terms of your policy; other wise you will only receive payment of your claim at Actual Cash Value. Without question replacement cost coverage produces the greatest level of customer satisfaction when customers receive insurance claim payments.

ACTUAL CASH VALUE - factors in depreciation costs to your claim and pays you the costs to replace or repair the damaged property, less this depreciation and less any applicable deductible amount.

PLEASE NOTE, EVEN WITH ENDORSEMENTS/AMENDMENTS, THE HO-A IS A NAMED PERILS POLICY AND DOES NOT COVER ALL PERILS COVERED UNDER THE HO-B " BROAD FORM '"OR HO-C “ALL RISK” POLICY FORMS - See Comparison Chart Below.

Increased Personal Liability Coverage Limits Are Always Recommended

Please keep in mind that you are responsible for any amount of a covered personal liability loss that exceeds the amount of personal liability insurance coverage you purchase under your homeowners policy; therefore we highly recommend you consider securing higher limits of personal liability insurance coverage under your homeowners policy to protect your assets in the event of a large liability settlement or where a count renders a judgment against you for a large dollar amount. We would also recommend you request a quote for a Personal Umbrella Liability Policy for those unforeseen or catastrophic events where you might be found liable for an amount exceeding your homeowners policy limits . Recent court judgments have given substantial awards to claimants for wrongful death , pain & suffering due to injuries , medical expenses ,  loss of income, and property damage due to the negligence of another party ( at fault homeowner ) involved in an personal liability cases.

Important Questions to Ask Your Homeowners Agent

COVERAGE QUESTIONS:

bulletAsk what policy they are selling. Is it the HO-B, HO-A, or another policy.
bulletIf it is an HO-A, ask if any coverage has been added to the base HO-A policy. Verify what they tell you with an independent source .
bulletIf it is another policy (i.e. a company’s national policy) ask how it compares to the HO-B or the coverage you currently have. Verify what they tell you with an independent source .

BUYBACK COVERAGE: available by endorsement, buybacks return coverage for certain perils that are excluded by the base policy.

bulletAsk how much the buyback will increase your premium.
bulletIf a policy other than HO-B and HO-A, ask what buyback options are available and if they are available at any time or only when you buy your initial policy with that company.
bulletAsk if this coverage will be available later if you decide not to get it at the time it is offered.

RATING QUESTIONS:

bulletWhen getting a quote, ask the agent if this is the best rate offered to any applicant by any company the agent represents.
bulletIf you are not getting the best rate, ask why not.
bulletAsk when and how much the company’s last rate increase was.

NEVER take “It’s basically the same coverage as you had before” for an answer; always ask the agent to provide you with a detailed written summary of the major coverages provided.

 

 

 

 

Recent Texas Hurricanes

Don’t Be Caught Without Windstorm Insurance Coverage! - After the recent catastrophic hurricane seasons and with many people still trying to put their homes and lives back together, is your home covered for hurricane or other windstorm damage so you won’t be the next victim? If you live in one of the Texas' coastal counties, then you know how devastating and costly a storm can be. Don’t let an unexpected storm, like Rita, cost you. With the latest and most effective wind resistant construction, you will have a stronger structure and a better opportunity to obtain windstorm and hail insurance coverage through the Texas Windstorm Insurance Association or the voluntary market.

Territory

TWIA's territory includes the following fourteen (14) counties along the Texas gulf coast and parts of Harris county:

     

Aransas

Galveston

Matagorda

Brazoria

Harris County (partial)*

Nueces

Calhoun

Jefferson

Refugio

Cameron

Kenedy

San Patricio

Chambers

Kleberg

Willacy

 

 

 

* Part of Harris County - When located inside city limits and east of highway 146, the following portions of Harris County are also included:

 

 

 

LaPorte

Pasadena

Shore Acres

Morgan's Point

Seabrook

 

 

bullet Residential
Dwellings, personal property, manufactured (mobile) homes.
 
bullet Commerical
Commercial buildings, business personal property, townhouses and condominiums.
bullet Miscellaneous Items
For example, signs, fences, swimming pools, flag poles.

 

For additional details, click p. 48 - Building Code Compliance Information from TWIA Instructions and Guidelines Manual and click the Insurable Property Section of TWIA's Plan of Operation located on TDI's site under the Texas Administrative Code (Title 28, Part I, Chapter 5, Subchapter E, Division I, Rule 5.4001, Item Number (1) The Policy (B) Insurable Property).

 

Deductibles
Residential

Insured Item:

Dwelling or
Farm and Ranch Dwelling

Available deductibles: 1% but not less than $100
(standard deductible)
$100 Flat - optional deductible $250 Flat - optional deductible Large deductible (1.5%, 2.0%, 2.5%,3.0%, 4.0%, 5.0%) - optional deductible    

Applies to dwelling, its personal property, and dwelling outbuildings on a per item basis. For full details, see TWIA Instructions and Guidelines Manual, (Rating) pp. 41-44.

   

Mobile Home

1% and
$250
minimum

  For property located:
1- Inland of the intracoastal waterway
or
2- Seaward of the intracoastal waterway and protected by an approved seawall.

    2% and
$250
minimum
For property located seaward of the intracoastal waterway and not protected by an approved seawall.

   

Commercial

Insured Item:

All commercial,
including
Farm and Ranch Barns,
Miscellaneous Farm Property, Apartments, Townhouses, Condos

 

Available deductibles: 1/2 percent per occurrence commercial standard deductible ($500 minimum) or Optional Flat deductibles Form 65 ($1,000 - $75,000)  

For full details, see TWIA Instructions and Guidelines Manual pp. 21-22 and 24-25.

 

Limits
   
 
Statutory Limit

Description

June 2006
Jan 2007
 

Residential

     

Dwelling Building and Contents

Dwellings, including individually owned townhouse units and associated corporeal moveable property.

 

$1,500,000
$1,597,000

Apartment, Condo, Townhouse
Contents Only

Individually owned corporeal moveable property located in an apartment unit, residential condominium unit, or townhouse unit that is occupied by the owner of that property.

 

$163,000
$173,000

Mobile Home
Building and Contents

 

$84,000
$84,000

Commercial

     

Commercial
Building and Contents

Commercial structure other than a dwelling or public building and the corporeal moveable property located in that structure.

 

$3,000,000
$3,206,000

Governmental
Building and Contents

Governmental buildings and corporeal moveable property located in that structure.

 

$3,000,000
$3,206,000

 

For more information about obtaining or maintaining windstorm insurance coverage when you build, remodel, add-on, repair or re-roof a structure, the Texas Department of Insurance (TDI) encourages you to contact your insurance agent or the Windstorm Inspection Division of TDI at 800-248-6032 or via e-mail.

***Application Status/Re-Print of Certificate of Compliance (WPI-8)***

The Program

bullet Advisory Committee
bullet Appointed Engineers List
bullet Approval Process Regulations for TWIA Insurability
bullet Before You Build
bullet Bulletins
bullet Designated Catastrophe Areas
bullet Education
bullet Engineer Appointment Process
bullet Forms
bullet Frequently Asked Questions
bullet No Inspection Required
bullet Repairs After Rita
bullet Repairing Siding After The Storm
bullet Re-Roofing After The Storm
bullet TWIA Insurability Requirements 
bullet Windstorm Inspections Field Offices

Building Products 

bullet Product Evaluation Index
bullet Asphalt Shingle Products That Conform to ASTM D 3161, Modified to 110 mph
bullet Asphalt Shingle Products That Conform to UL 2218
bullet Asphalt Shingle Manufacturers Contact Information
bulletSubmittal Requirements for Product Evaluation Checklist Form PDF | Word
bullet Testing Facilities
bullet Frequently Asked Questions

  Building Code

bullet Building Code Specifications 
bullet Texas Revisions to Building Code Specifications

Related Links

bullet Texas Windstorm Insurance Association
bullet Report on the Texas Windstorm Insurance Association, August 2007 Edition (PowerPoint presentation)
bullet International Code Council
bullet American Wood Council
bullet APA - The Engineered Wood Association
bullet Institute for Business Home & Safety
bullet Federal Alliance for Safe Homes (FLASH)

Construction Details

bullet TDI AutoCAD Details
This is a .zip file that may be downloaded.
bulletAPA AutoCAD Details
This link will take you directly to APA's AutoCAD webpage.